0706448146tulivuapps@gmail.com
Nairobi, KEFAQs
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Changed your mind? It happens. Our return process is designed to be as effortless as our checkout.
Go to your 'Orders' page and select the item you wish to return within 7 days of delivery.
Keep the item in its original packaging with all tags and accessories intact.
Our courier will collect the item from your doorstep within 24-48 hours.
Once inspected, funds are sent back to your original payment method or Ghuba Wallet.
Items in original condition with tags intact.
Electronics with unbroken security seals.
Excluded: Underwear, earrings, and perishable goods.
Timelines are from date of approval